Help & Support

Email Settings Overview

Cyber Scriber customers can access email from any device using standard email protocols (POP3 or IMAP) with SSL encryption.

• Connection Type:
  Use either POP3 or IMAP. If unsure, use POP3.
• User ID:
  Your full email address (e.g., [email protected]).
• Mail Server:
  mailserver.cyber-scriber.com (incoming & outgoing)
• Ports:
  POP3: 995
  IMAP: 993
  SMTP (outgoing): 465
• SSL:
  Required for all connections

Accessing Email via Webmail

Go to the SmarterMail web portal.
Login with your full email address and password.

Setting Up Email on an iPhone

To set up your email account using the built-in iPhone Mail app:

1. Go to Settings > Mail > Accounts > Add Account
2. Select Other, then tap Add Mail Account
3. Enter:
   • Name: Your name
   • Email: [email protected]
   • Password: your password
   • Description: Anything you'd like
4. Tap Next and choose either IMAP or POP
5. For both Incoming and Outgoing Mail Servers, use:
   • Host Name: mailserver.cyber-scriber.com
   • Username: [email protected]
   • Password: your password
6. Make sure SSL is enabled and ports are set:
• POP3: 995 or IMAP: 993
• SMTP: 465
7. Tap Save to complete setup

Note: If verification fails, double-check your full email address, password, and that SSL is turned on.

Checking Your Email Using Gmail

To have Gmail check your Cyber Scriber email account using POP3:

1. Log in to your Gmail account on a computer
2. Click the Settings gear icon in the top right and choose See all settings
3. Go to the Accounts and Import tab
4. Under "Check mail from other accounts," click Add a mail account
5. Enter your Cyber Scriber email address and click Next
6. Choose Import emails from my other account (POP3) and click Next
7. Use the following settings:
   • Username: your full email address
   • Password: your email password
   • POP Server: mailserver.cyber-scriber.com
   • Port: 995
   • Check: Always use a secure connection (SSL) when retrieving mail
8. Click Add Account
9. You'll also have the option to send mail as this account using Gmail's SMTP servers

Tip: You can apply a label to incoming messages to help identify which account they came from.

Need Help?

Contact Cyber Scriber at 541-327-5045 or email [email protected].